Privacy notice & Cookies policy

Last updated: 14 November 2026

Privacy notice

Caroline Schofield is responsible for the personal information collected through this website.

If you use the contact form, I collect your name, email address and message so I can respond to your enquiry and, if appropriate, discuss arranging counselling. Please keep your message brief and do not include detailed health or other sensitive information.

I use your information to respond to you and take steps you request before any counselling arrangement. I may also use necessary technical information to maintain website security. I do not use your details for marketing or automated decision-making.

Your enquiry may be handled by the providers that run the website and email service. I keep enquiry information only for as long as needed to respond and manage the enquiry, then delete it securely unless I need to retain it for a complaint or legal reason. If you become a client, I will provide separate information about counselling records.

You can ask to access or correct your information, or ask for it to be erased or restricted. You can also contact me with a privacy concern using the website’s Contact page. You may complain to the Information Commissioner’s Office.

Cookie information

This website does not use analytics or advertising cookies. It may use cookies that are needed for the basic operation or security of the website.

The location page uses a static map image linked to Google Maps. Google is contacted only if you click the map or directions link. Google’s Privacy Policy explains how it handles information when you use its services.